10 Customer Service & Support Metrics You Must Track
Remember the times when customer service was looked at more like an auxiliary business function? Something that was “a nice touch to have”? You do? Well, for...
Remember the times when customer service was looked at more like an auxiliary business function? Something that was “a nice touch to have”? You do? Well, for...
Undoubtedly, e-commerce websites have become a true driving force in the digital sphere. Shopping has never been more convenient – with a simple click, you can purchase the items you want whil...
“I don’t know about you, but I feel a bit lost lately. Front-end, huh? Responsiveness? Flexibility? Custom properties? It is hard to keep track of all that. Yet again, there is so much generic...