Posts by tag: negativity

Haters gonna hate: how to deal with negativity on social networks

Haters gonna hate: how to deal with negativity on social networks

February 08, 2018

It is every community manager’s worst nightmare: a backlash of negative comments or reviews on social networks. There are trolls, there are flamers, there are just people spreading negativity and asking dumb questions. But it is your job to deal with them without losing your senses while maintaining professionalism. But how to do this?

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