It is every community manager’s worst nightmare: a backlash of negative comments or reviews on social networks. There are trolls, there are flamers, there are just people spreading negativity ...
Community management is becoming ever more popular. If you are only a beginner (and even an experienced) Community Manager, there are some things you need to keep in mind when managing your on...
You have probably picked up by now that the twenty-first century is the century of social media. The majority of content ends up in one medium or another, and, once out there, it takes on a co...
